Many of you must be using outsourcing to deal with globalization, staffing issues, managing workflow, and freeing up resources to focus on strategic growth initiatives.

To help you decide whether outsourcing is right for your business, we have collated a few answers to common questions that our prospective clients generally have:

Q. Why use offshoring?

A. Offshoring is the use of an external specialized provider located outside the country to handle a project that normally draws on your internal resources. This frees your own resources to concentrate, cost effectively, on your main priorities and core competencies. It also provides greater skill levels, superior technology, more rapid response time, quicker commencement, enhanced management expertise and better reporting resulting in faster development of your projects.

Q. Economic downturn. Is this the right time to offshore?

A. It becomes an even more cost-effective factor to offshore software development in these situations, especially to a country like India. This permits your own highly specialized executives, whose time is precious and costly; to concentrate more on marketing and the core business itself.

Q. How do you charge for your services?

A. By a flat dollar amount per hour or by an engagement model you choose. Within this we will provide you with projections and targets of what results we estimate can be achieved per hour of development work. Get a Free Quote now at no obligation.

Q. How much does a project usually cost?

A. It really depends entirely on the requirement analysis, numbers deviation and final computation and the engagement model that you are interested in. It is really best to allow us to determine the specifics of your project requirements and then we call you back with the right engagement model for you and so we can provide you with an accurate bid to fit your unique circumstances and needs. If you wish to know the market rates click here

Q: How can I be sure private client data will be secure?

A: We are ISO 27001 compliant. An important security feature that we have compliance for secured work environment. For network security we have encryptions and firewalls. Also, while hiring employees, we adhere to stringent background checks and make sure that our developers have a particular level of education and training.

Q: Is it against the law or code of ethics to utilize outsourcing?

A: No, as long as disclosures are made to the client. There is typically a provision in most privacy statements that disclose that the firm may be a need to disclose client information to third parties who provide help in servicing their accounts. Most firms reference outsourcing directly or indirectly in their privacy statement in order to comply with the Graham Leach Bliley Act. In either case, as long as the taxpayer is assured that his/her return will be reviewed by the firm's tax department prior to filing, they generally respond favorably to outsourcing.

Q: How can I be assured that the work being done meets the high quality standards that I guarantee my own clients?

A: We employ skilled staff, perform quality checks and get our accounts audited every year by professionals. We also conduct rigorous and continual ongoing training for our teams so you get the highest standards. Moreover we follow the processes laid down in ISO 9001 to ensure quality product.

Q. How can I ensure outsourcing will be successful for me?

A. Communication with vendor. In the end, it is up to both the vendor as well as the client to make sure the lines of communication are open. The more the vendor understands the needs and workflow of the client and the more the client understands the outsourcing process, the better the relationship will be for both parties.

Q. What can be said about the inflation in India?

A. Here is what the Finance Ministry said on 19th June 2009 for inflation, which entered the negative zone after about 30 years in the first week of June 2009.

”Inflation is very likely to turn positive before the end of the year and be positive for the year as a whole (average for 2009-10)”

So, you get the best rates in the industry.

Q. How do I get started with setting up team with you?

A. All you have to do is to send us your request for proposal and we will respond with a quote in case n further details are required. Our managers are waiting for your enquiries and will reply promptly. We also suggest, the best way to gain the level of confidence in each other is to ask for a pilot project of 1 week. You can call, IM, or email us for further details.

Q. I have concerns about Intellectual Property Ownership. Who owns the final product?

A. You hold the copyrights and own the final product aong with the source code. This is also defined in the contract.

Q. I see that your programmers are foreign nationals. How would we communicate with them through the course of the project? Would there be an English speaking manager assigned to us as our point of contact?

A. We fully understand your concerns about the quality of communications. The attributes for quality of communication that are required out of the software developers that we hire include, fast reply time, accuracy and good English writing/speaking skills. Although our programmers are foreign nationals, they have more than sufficient English skills to do their work. They are regularly tested and have excellent reading, good writing and satisfactory English speaking skills. That means that they will fully understand specifications, write substantial source comments and prepare good technical documentation. Also we assign at least one project manager to every project that will be your primary point of contact. Every project manager speaks/writes/reads English fluently.

Q. What sort of coverage do you offer for bug fixes and maintenance?

A. We will fix at no charge to you any bugs brought to our attention which deviate from the agreed on design specs. Bugs which are due to omissions in the design specs will be fixed on a Time and Material basis. We will be delighted to provide maintenance for all work we have done on a Time and Material basis.

Q. What are the development standards that you offer?

A. We have a customer driven development process that applies best practices to the projects that we undertake and understand that Software Development projects that are not managed have little chance of success, hence, our software development lifecycle includes development standards such as minimised change requests, software configuration management, functional and detail design specification guidelines and reviews.