Application Support

iBoss Tech Solutions Pvt. Ltd.

Posted 1 year ago

Established Software Development and Consulting service provider delivering business-critical applications on web, mobile and cloud platforms. Best-in-class delivery centers with proven experience of providing solutions across SME’s to Fortune 500 companies.

Skills – Exp Required

The candidate shall have the following job skill required:

  • Interpersonal Skills:
    • Self-motivated: Mid to High
    • Confident: Mid to High
    • Leadership: Mid to High
  • Problem Solving, Logical, Analytical Skills:
    • Problem Solving Skills: Mid to High
    • Logical Ability Skills: Mid to High
    • Analytical Skills: Mid to High

Communication Skills: Average+ / Good / Excellent

Must Have Skills:

  • PL-SQL (Extensive knowledge to writing SQL queries).   
  • Technical support.
  • Experience in web domain.

Skills Good to Have:

  • Linux Commands.    
  • Agile Process (Scrum).
  • Jira.
  • Salesforce.
  • SOAP-UI/MS-Excel
  • Postman.   

Duties and Responsibilities:

  • Communicate one to one with client and team and take up ownership.   
  • Ready to work on weekends. Adjusting weekdays with working days.
  • Ability to diagnose & address application issues.
  • Able to demonstrate application support working knowledge.
  • Verifying Logs, Track business flow.
  • Attentive and responsive to meet SLA’s.          
  • Able to handle pressurize situation.   
  • Good team player.
  • Critical thinker and problem-solving skills.
  • Understand production criticality.

Job Features

Requirement TypeProject Based
Notice PeriodImmediate/ 15 Days/ 1 Month
Experience03 Years
QualificationB-Tech / BCA / MCA
Employment TypePermanent
Working hoursDay and Night Shift (US)/ willing to work 24x7 working environment
Current LocationNoida

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