Skills – Exp Required

The candidate shall have the following job skill required:

• Interpersonal Skills:
  • Self-motivated: Mid to High
  • Confident: Mid to High
  • Leadership: Mid to High

• Problem Solving, Logical, Analytical Skills:
  • Problem Solving Skills: Mid to High
  • Logical Ability Skills: Mid to High
  • Analytical Skills: Mid to High

Communication Skills: Good / Excellent

Must Have Skills:

• Windows administration.   
• Administering Active Directory (AD).
• Group Policy.
• WSUS.
•  LDAP.
• Understanding of Kerberos authentication.
• Windows NFS share knowledge of AD.
• ADFS.
• PKI in Windows Server.
• Windows Server 2019.
• Knowledge of DNS.
• DHCP.
• WINS.
• DFS in a windows.

Skills Good to Have:

• Server virtualization technologies.    
• Preferably VMware and/or Microsoft technologies.  

Duties and Responsibilities:

• Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.   
• Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
• Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
• Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.
• Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.          
• Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.   
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Provide training as required.
• Manage customer satisfaction through effectively communicating and managing customer expectations.