Case study · Retail & Ecommerce
Automation and Ecommerce for an Online Tailor Shop
A high-end menswear retailer with over 50 years in business needed an online channel to complement its stores. iBoss built an ecommerce website with product information, payment gateway integration, search, customer management, analytics, and easy product updates.
- Client
- A high-end menswear retailer in the USA
- Disclosure
- Anonymised
Headline metrics
- 50+ years
- Business history
Additional context
Turning a store-led apparel business into an online retail channel with product search, customer analytics, and ecommerce workflows.
01 / Challenge
The problem in front of us.
The client had strong retail stores but limited success with a print catalogue where customers ordered by phone or mail and fulfillment was manual. The challenge was to build an online channel that matched customer lifestyles, addressed location gaps, supported product discovery, and improved order processing and product search.
02 / Approach
How we set the work up.
iBoss used rapid application development frameworks and custom widgets to build the basic store quickly without compromising quality. The work included homepage, product display, contact page, about page, payment gateway integration, plugin-based website management, and an easy client interface for product images and descriptions.
03 / Solution
What we built.
The ecommerce website gave visitors product information including price, availability, color options, size charts, customer ratings, and reviews. It enabled the client to update products on the fly and created a virtual store carrying the full product range.
04 / Outcome
What it has held up to.
The solution saved time, increased business productivity, improved website traffic and sales, reduced manual distribution of product information and spreadsheets, allowed customers to purchase several sizes when unsure of fit, and added advanced search, customer management, analytics, and order processing.
Stack
What it runs on.
- Ecommerce
- Payment gateways
- Rapid application development
- Custom widgets
- Analytics
- Advanced search
Tell us what you're trying to ship.
We'll start with a two-week diagnostic. No slides, no promises we can't keep.